User reviews on various websites average around 4.0 stars out of 5.
Some of the things that user reviews often brought up were:
- Convenient open-top design
- Holds up well
- Suitcase comes locked
I’m surprised this is not rated higher, and I’m convinced with some more time, the score will go up for this bag. Users love the 90/10 packing style of this case. Everyone raves about how convenient and easy it is to pack, and open in a pinch. Durability is must, and this bag does not disappoint in that area. Even though many hardside cases scratch, most people say this Delsey Cruise lite is still looking good, and functioning well even after multiple trips.
Okay, admittedly it’s really annoying when your bag arrives and you can’t even open it. Nonetheless, Deslsy is know for good customer service, so this problem can be easily fixed with an email or phone call.